Agencies need a more focused social media strategy for their own brands
October 30, 2009 | Author: Tim Williams
An important part of the value agencies bring to a new client relationship is their ability to help focus the client's brand messaging. Often the brand strategy is scattered and unfocused. The brand is not speaking with one voice, the messages are off-strategy, and the client organization isn't really sure what the brand stands for in the first place.
As an observer of the agency industry, I often see agency brands behaving in exactly the same way. Not only is the agency brand not well defined, but the message strategy is almost schizophrenic. For some reason, this is particularly true when it comes to the agency's social media strategy and...
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