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Propulsion: Exploring the "next practices" of successful marketing communication firms

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Why “keeping your options open” is an ineffective way to attract new clients

February 18, 2010 | Author: Tim Williams

Without sacrifice, your agency has no strategy.

As a agency brand, would you rather be moderately appealing to a large group of prospects, or intensely appealing to a select group of prospects? Most agency professionals would say the latter. But most often, their business strategy centers on the former.

In life and in business, our natural...

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Moving your firm beyond high touch to high tech

February 4, 2010 | Author: Tim Williams

Time to bring IT out of the back room and put it to work for clients.

networkingExceptional client service is key to agency success, but the truth is that most agencies deliver it. That's one of the reasons our business is called "professional services." Your firm undoubtedly ranks high in "high touch." But are you fully leveraging technology to help improve the operations...

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