Want to hear from us? Sign up for our newsletter.

Propulsion: Exploring the "next practices" of successful marketing communication firms

Print

How Agencies Can Be More Agile

June 30, 2010 | Author: Tim Williams

Agencies are still operating in a "full scale" mode, but what's needed today is "agile."

In an attempt to stay true to the overreaching concept of "full service," agencies are in the habit of assigning and assembling complete "account teams" for each major assignment and client. Meanwhile, time and cost pressures are driving in the opposite direction. To better adapt to current...

Read More

Print

The Unintended Consequences of the Billable Hour

June 16, 2010 | Author: Tim Williams

The harmless-looking timesheet produces a variety of exceptionally harmful effects in professional service firms like agencies.

You can read the following comments from real people in real agencies and draw your own conclusions about the tyranny of billable time.

"Agency management gives mixed messages about what the agency values. We promise projects to clients with the lowest possible amount of hours, then are told...

Read More

Print

Value-based compensation doesn’t always mean outcome-based

June 8, 2010 | Author: Tim Williams

It's important to understand that there are many different forms of value-based compensation. Today I read a piece by Rance Crain in Advertising Age, "Why Agencies — and the Media — Are Reluctant to Bet It All on Value-Compensation Systems," which perpetuates the mistaken notion that value-based...

Read More

Print

Agencies should stop selling efficiency and start selling effectiveness

June 2, 2010 | Author: Tim Williams

The agency business model is built around old metrics of success that have outlived their usefulness.

If you were a marketer, would you prefer to pay your agency for efficiency or effectiveness? Yes, it's a simplistic question with an obvious answer, but the sad fact is that most agencies are still selling – and clients are still buying – efficiency.

Efficiency is based on the old advertising...

Read More

Questions or feedback? Contact us.

Copyright © 2011 Ignition Consulting Group, Inc. Terms of Service