Propulsion: Exploring the "next practices" of successful marketing communication firms

How Agencies Can Extract More Value from the Value Chain

February 18, 2011 | Author: Tim Williams

In pondering the question “How can we improve our margins?” it’s useful for advertising agencies to consider their place on the value chain.  Based on the illustration below, where would you say your firm plays the primary role on behalf of your client?

value chain

Most agencies would say that they play...

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Is Pricing Based on Value Just a Good Theory?

December 14, 2010 | Author: Tim Williams

In business as in science, theories are actually more important than facts.

The Big Bang

On March 26 of this year, nearly a century after Albert Einstein developed his famed theory of relativity, an international team of astronomers used data collected from the Hubble Space Telescope to confirm the genius's theory.  The theory predicts that space and time are a geometric structure...

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The Pivotal Role of Account Planners in Agency Compensation

July 7, 2010 | Author: Tim Williams

Agency strategic planners are key to outcome-based compensation agreements.

As I've written about many times before, the advertising business stands at the edge of an opportunity to realign the interests of agencies with the interests of marketers by fundamentally redefining the agency-client financial relationship. By moving from a time-based approach to a value-based...

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The Unintended Consequences of the Billable Hour

June 16, 2010 | Author: Tim Williams

The harmless-looking timesheet produces a variety of exceptionally harmful effects in professional service firms like agencies.

You can read the following comments from real people in real agencies and draw your own conclusions about the tyranny of billable time.

"Agency management gives mixed messages about what the agency values. We promise projects to clients with the lowest possible amount of hours, then are told...

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Value-based compensation doesn’t always mean outcome-based

June 8, 2010 | Author: Tim Williams

It's important to understand that there are many different forms of value-based compensation. Today I read a piece by Rance Crain in Advertising Age, "Why Agencies — and the Media — Are Reluctant to Bet It All on Value-Compensation Systems," which perpetuates the mistaken notion that value-based...

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